WD My Passport Data Recovery: Recover Deleted/Lost Files from WD HDD

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Are you wondering how to recover lost data from WD My Passport external hard drive? This page will provide WD My Passport data recovery software which is helpful when file got lost from WD My Passport due to deletion, formatting, RAW drive, partition missing, virus, disk repartitioning, etc. Free download the hard drive recovery software and follow steps bellow to do WD Passport recovery.

DiskGenius - Effective recovery software to recover deleted files from hard disk, external HDD, SD card, etc.

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WD My Passport data loss issue overview

"This 1TB WD My Passport was bought a couple of years ago and it has been working without any problem still today. This morning I connected the disk to laptop to back up photos, but this drive did not show up in File Explorer. The light had several faint clicks only. I thought there was something wrong with the connection or enclosure, and thus I took out the disk from the enclosure and connected via the SATA cables. Then it appeared in File Explorer, but the drive was not accessible! Also, system reports Windows detected a hard disk problem. The drive contains all backups for my family photos. Do you know how to fix the issue without losing files? Is there any free tool to retrieve files from inaccessible external hard disk?"

WD (Western Digital) is one the of well-known hard drive brands in the word. Costumers choose WD My Passport because of its reliable and cost-effective features. Many WD external hard drives are used as backup device, for example keep backup copies for family photos, videos, working documents, music collections, project files, archives, emails and so on. Anyway, WD My Passport portable hard drive is one of the important devices that should be protected properly. However, if files on your WD Passport drive do not have other backup copies, you should pay additional attention to avoid data loss issue. Because, there are too many factors that will lead to data loss. Let's take a look at some causes:

  • Accidental deletion or formatting: you may delete files or partitions by accident from WD My Passport external hard drive, also you may format partitions or repartition disk and remove important data.
  • RAW drive: file system corruption may occur after sudden power failure, virtual attack, unplugging disk directly without clicking safely removable of media, bad sectors, etc.
  • Physical damages: the WD Passport external hard drive not showing up, make clicking noises, stop responding when reading or writing data, etc.

What are possible solutions to WD My Passport data recovery? First, you can check if there are any backups for lost data, such as you may keep backups on other disks or cloud drives. If no backup is available, you can try data recovery: data recovery software or data recovery service. Data recovery service may require you should send the drive to the recovery center, and yet the price might be quite high; data recovery software can be downloaded online and used by both professionals and novice. If you are looking for a quick and easy solution to get back lost data from WD Passport, you can try recovery software first. How?

How do I recover deleted or lost files from my WD Passport?

DiskGenius is amazing hard drive recovery software to recover deleted, lost or formatted data from WD My Passport portable hard drives. After connecting your drive to computer and you can proceed with follow steps to get back lost data.

Step 1. Free download and install DiskGenius on your computer.

DiskGenius is reliable and complete WD My Passport data recovery software. This hard drive recovery software is powered by advanced scanning technology which guarantees high successful rate. It is capable of recovering lost files from various WD My Passport data loss issues such as format recovery, deleted file recovery, RAW drive recovery, lost partition recovery, etc.

  • Supports to recover all types of files such as photos, music, videos, MS Office document files, PDF files, zip files, etc. from WD My Passport disks.
  • The software is designed with a wizard which is simple and user-friendly, enabling beginning users to complete WD data recovery without any difficulty.
  • File recovery or partition recovery can be easily carried out for hard drive, external hard disk, USB flash drive, memory card, thumb drives, virtual disks and other devices of all brands.
  • File preview: you can preview files before recovery so as to check recovery quality in advance.
  • Supported file system types: NTFS, exFAT, FAT32, FAT16, FAT12, EXT4, EXT3 and EXT2.

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Free download the recovery tool from download center and get it installed on your computer instead of the WD Passport. You should make sure the WD Passport that needs recovering data is away from any data overwrite.

WD My Passport data recovery

Step 2. Launch the WD data recovery software and choose the drive in question from home interface.

You can see all partitions and disks attached to this computer, locate the partition on the WD hard drive. If the drive is not detected in the software, then try re-plugging it.

Step 3. Scan the device. After select the drive where lost files are located, you need to click File Recovery button from the toolbar. This function works on recovering deleted, lost, or formatted data from all kinds of disks.

WD My Passport data recovery

Then click Start button from the pop-up window and DiskGenius starts to scan the drive for lost data.

WD My Passport data recovery

Step 4. Preview and recover files.

When scanning finishes, you can see all recoverable files listed in the software: the left side shows the directory tree and the left shows files and thumbnail preview. Double click a file on the right side, and you can preview file content on a pop-up window.

WD My Passport data recovery

Now you can save needed files to a secure place to complete WD recovery: choose files and folders in scanning result > right-click on selected data > choose Copy To > set a location to save recovered data.

WD My Passport data recovery

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Tips on WD My Passport data recovery

To get the best WD data recovery result, you may need to pay attention to following aspects:

  • Do not save files to WD My Passport portable hard disk before all files are restored correctly; otherwise recoverable files will be destroyed.
  • Do not format the drive or repartition the external hard drive before recovery, for those actions also damages lost data.
  • Choose effective recovery software and follow user guide properly. Also, you should preview files prior to recovery in order to check recovery quality.


It is painful to lose important files from WD My Passport external hard drives, and yet you can avoid data loss issue by creating backups. When backup is not available, you can try DiskGenius to recover lost data. If you want to use freeware only, then try Eassos Recovery Free. This recovery freeware works the same as the registered edition when searching for files and it allows to recover data up to 1GB free of charge!


DiskGenius - WD Passport recovery software to recover lost data from formatted, RAW, or corrupted drives.

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